Privacy, Refund Policy

 TopShot Events – Official Event Policy

This Privacy, Refund, and Event Policy applies to all events organized, promoted, or managed by TopShot Events, including but not limited to festivals, concerts, nightlife events, cultural events, color festivals, and ticketed experiences.

By purchasing a ticket, registering, or attending any TopShot Events event, you agree to the terms outlined below.

1. Privacy Policy

Information We Collect

When you interact with our events, purchase tickets, or communicate with us, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Information
• Payment Details (processed securely via third-party      providers)

Event Participation Information

• Ticket purchase history
• Event registrations
• Event preferences or selections

Communication Data

• Emails sent to customer support
• Social media messages or inquiries
• Feedback or survey responses

2. How We Use Your Information

Your information may be used for the following purposes:

Event Management

• Processing ticket purchases
• Managing guest lists and registrations
• Event entry validation

Communication

• Sending event updates
• Schedule changes
• Important safety or venue information

Customer Support

• Responding to questions
• Ticket assistance

Marketing & Promotions

We may send updates regarding:

• Upcoming TopShot Events
• Festival announcements
• Promotional offers

You may opt out of marketing communications at any time.

Event Analytics

To improve event experiences, we may analyze attendance data and engagement patterns.

3. Information Sharing

TopShot Events does not sell or rent personal data.

However, information may be shared with trusted third parties including:

• Ticketing platforms
• Payment processors
• Marketing platforms
• Event technology providers
• Security or venue partners

Information may also be disclosed if required by law.

4. Data Security

We take reasonable precautions to protect your personal information. However, no digital system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

5. Photography & Media Release

By attending a TopShot Events event, you acknowledge and agree that:

• Photography and video recording may occur during the      event.
• These materials may be used for marketing,      advertising, and promotional purposes including:
  • Social media
  • Websites
  • Advertisements
  • Event recaps
  • Promotional videos

By attending the event, you grant TopShot Events a royalty-free right to use your image or likeness in these materials.

6. Refund Policy

All Ticket Sales Are Final

All ticket purchases are non-refundable and non-transferable, unless explicitly stated otherwise.

Refunds will not be issued for:

• Change of personal plans
• Travel delays
• Late arrival
• Early departure
• Dissatisfaction with the event
• Weather conditions

7. Weather & Event Rescheduling Policy

Many TopShot Events experiences are outdoor festivals or large-scale gatherings.

If an event must be postponed due to weather, safety concerns, venue restrictions, or circumstances beyond our control, the event may be:

• Rescheduled to a new date
• Moved to an alternate venue
• Adjusted in schedule

In such cases:

All previously purchased tickets will remain valid for the rescheduled event.

Refunds will not be issued for rescheduled events.

8. Event Cancellation

If an event is completely canceled and cannot be rescheduled, TopShot Events may, at its discretion:

• Offer event credit
• Provide ticket transfer options
• Issue partial refunds depending on contractual      obligations

9. Assumption of Risk & Liability Waiver

By attending any TopShot Events event, attendees acknowledge and accept the following:

• Participation in festivals, concerts, nightlife      events, and color festivals involves inherent risks.
• Attendees voluntarily assume all risks associated with      attendance including:
  • Crowd interaction
  • Loud music
  • Colored powder exposure
  • Dancing environments
  • Outdoor conditions
  • Weather changes

TopShot Events, its partners, venues, staff, and sponsors shall not be held liable for:

• Personal injury
• Allergic reactions
• Property damage
• Lost or stolen items
• Accidents occurring during the event

10. Holi / Color Festival Disclaimer

For events involving Holi colors or powder:

• Colors may stain clothing and surfaces.
• Attendees should wear appropriate clothing.
• Individuals with allergies, respiratory sensitivities,      or medical conditions should exercise caution.

Participation in color activities is voluntary and at your own risk.

11. Entry & Conduct Policy

TopShot Events reserves the right to refuse entry or remove attendees for:

• Disorderly behavior
• Illegal activity
• Harassment or unsafe conduct
• Violation of venue rules

Removal from the event does not qualify for a refund.

12. Age Restrictions

Certain events may have age restrictions such as:

• 21+ events (Valid ID required)
• Family-friendly festivals

Attendees must comply with age requirements.

13. Changes to Policy

TopShot Events reserves the right to modify this policy at any time. Updated policies will be posted on official event platforms.

14. Contact Information

For questions regarding this policy, please contact:

TopShot Events
Email: info@topshot-events.com
Website: www.holihaiusa.com